Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-repair-quality-control.collision-talk.com (hereafter referred to as “Tesla Repair Quality Control,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Business and Professions Code (CPA), and California Uniform Consumer Privacy Act (UCPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connecticut Transparence and Accountability of Data Practices Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, applications, or services linked to ours but operated independently, as they are governed by their respective privacy policies.

Processing Activities

This policy outlines the practices for data processing when:

  • You use our applications and services as an authorized user.
  • You visit and interact with our websites.
  • You subscribe to receive communications from us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal information, including:

  • Account Information: Details required to create and manage your user account on our platform.
  • Payment Information: Data needed for processing payments, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: Records related to transactions and financial activities on our platform.
  • Purchase Information: Details about products or services purchased from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, used for analytics and user experience improvement.
  • Location Data: Information about your geographic location when you interact with our services (with your consent).
  • Feedback: Comments, reviews, and ratings provided by users to enhance our products and services.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts with ours.
  • Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through direct user input, interactions with our platform, and automated technologies, such as tracking cookies. Additionally, third parties may share personal data with us, but they are responsible for their own privacy practices and policies.

Cookies

We use cookies to enhance your experience on our website and improve our analytics. Cookies are small text files stored on your browser that serve various purposes:

  • Strictly Necessary: These ensure basic functions of our site, like login sessions and language preferences.
  • Preference: They remember your choices and settings, personalizing your user experience.
  • Analytics: Cookies help us analyze website traffic and understand user behavior to optimize our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Tesla Repair Quality Control employs robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your information is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In some cases, you can request the deletion of your data.
  • Restriction: You may limit our use of your data under certain circumstances.
  • Portability: Upon request, we can provide your personal data in a portable format.
  • Objection: You have the right to object to processing activities based on legitimate interests or consent.
  • Non-Discrimination: You cannot be discriminated against for exercising your data rights.

To exercise these rights or file appeals/complaints, please contact our privacy team at your earliest convenience.

Changes to Policy

Tesla Repair Quality Control reserves the right to update this Privacy Policy as needed. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically for any modifications.

Contact Information

For inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

  • Email: [email protected]
  • Postal Mail: Tesla Repair Quality Control, Privacy Team, [Address]